Searching
You can search for products by code or by a keyword in the search box at the top right of the website. The search can be limited to the shop or category you are currently in or be extended to the whole site.
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Individual Products
Clicking on either the product code, name or info button in a product list, brings up an information page about that particular product, giving details of description, features technical data and any other relevant information. This page also includes a link to the manufacturers website and a list of related products (where appropriate). To compare two or more different products place a check mark in the box at the top of the info page labelled 'Keep this window opened' return to main website and select another product. This will allow you to access the product windows simultaneously from your task bar, many different product windows can be opened this way.
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Using the Basket
To add a product to your basket enter a quantity and click on the buy button on the product info page, or click the buy button beside the product on the list page this will only add one to the basket. A list of what is in your basket can be found at the right hand side of the main website. The edit feature of the basket allows you to remove products, change quantities, and add multiple items directly by using either the product or stock codes. After making any changes to the basket, click the recalculate button to update the totals. To delete an item form your basket click on the wastebin icon to the right of the item's price.
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Making a Purchase
To make the purchase click on the purchase button on the shopping basket on the right of the screen. If you are not logged in at this stage you will be prompted to do so now. If you have not already registered, click on the link to the registration form. On the purchase page you will be able to check your order. You are able to choose a delivery address, by default this is the address you filled in at registration, but other address can be added by clicking the add button. Payment methods can also be added at this stage. A choice of delivery methods is available depending on your account status and the quantity of your order.
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Registering Standard
To place an order with craigmore you must first have an account.You can register for one by clicking the register button at the bottom right side of any page. Fill in the form and click submit. You will then automatically be logged in and can continue shopping or make your purchase. You will need to log in every time you visit the site. The login section is found under the shopping basket on the right side of the home page, enter your login e-mail address in customer ref and your password then click the login button. If you have forgotten your password click on 'Forgot Password?' and enter your email address and a reminder will be e-mailed to you.
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Registering Business
Business users can apply for business credit by ticking 'Apply for Business credit account' on the registration page. You will be asked for your VAT number and two credit references. (It will take 1-3 working days to process your request for a Business Credit Account.) You can still make purchases using your credit/debit card. If you are accepted you will be given a different login name to be used instead of your e-mail address.
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Order Status/History
In order status/history you can access previous and current orders for creating duplicate orders, and checking the status of current orders.
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Account Preferences
Under manage my account you are able to alter account details, add, edit or remove delivery and payment details and customise shopping details. This includes changing your default shop and adding or removing your name from the mailing list.. You can also add items to your reorder list, where you can place frequently ordered items, which will appear in the reorder list at the bottom right of any page when you have logged in.
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